What’s in the Business Plan?

Elements of a business plan and financial projections are generally the same. The level of detail is different depending on its intended use and audience. Once you have evaluated your internal resources, contact us to work alongside your management team to fill any gaps and get the business plan and financial projections done in the…

Real Money

Extraordinary Customer Experiences = Real Money. How are you outpacing the competition? Forrester Research correlation of its Customer Experience Index with stock market values found that over time delivering consistently good customer experiences generates higher multiples and greater enterprise value. By starting with the simple fixes and later tackling the big, complex customer issues represents…

What type of Business Plan do you need?

Whether you need a plan to raise capital or you want one as a strategic tool, Next Level Consulting efficiently guides you through the process of crafting a plan to fit your needs. There are many things for you to consider when developing a business plan and financial projections. For example, you will need to…

Fearsome Front Line

Empowering employees takes considerable effort, but is worth getting right because employees are often the primary point of customer contact, employment costs are typically one of the largest business expenses, and experienced, productive employees are valuable assets. By selecting employees with the right temperament, providing them with the knowledge, skills and techniques to perform to…